20 December 2006

European Efficiency

Before Thanksgiving our government announced that travelers who plan to fly place their carry-on liquids and gels (less than 3 oz per container) in a quart sized plastic bag.

Simple enough?

Apparently not.

Almost a month later about every third traveler passing through security holds up the line while they dig their liquids out of their bag and throw away their bottled water or 32 oz Coke. It took about 20 minutes to get through security in the States.

When in Amsterdam a few weeks ago I noticed that there were multiple stations set-up throughout the airport with a few simple things. Large posters explaining the new regulations (in multiple languages and symbols), uniformed attendants who were screening passengers as they walked by (asking "Are you carrying any liquids or gels?") and plastic bags for people who were carrying such items. By the time we got to the security check we had passed two such stations and had had plenty of opportunity to make adjustments to our carry-on bags.

It took less than five minutes to get through a thorough security check in Amsterdam (including taking a survey about how the airport could improve services) and proceed to the gate. I truly appreciate northern European efficiency.

Security at Heathrow, Art.com

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